If you would like to unsubscribe from our emails, you may use either option below. If you have trouble with either of these options, please contact us for assistance and we will be glad to help you.
Unsubscribe via Email
To unsubscribe from our emails, you can always click the link provided at the bottom of all our emails. This could either be a link labeled "Unsubscribe," or could say, "To manage your account or unsubscribe please click here," where "here" is a link.
Please allow 5 to 7 business days for the change to take affect using this option.
Unsubscribe via Rakuten.com Account
To unsubscribe from our emails using your Rakuten.com Account, please:
- Click the "My Account" drop down menu located at the top of any page.
- Click "My Account"
- Click the “Email Preference Center” link under the “Your Stuff” category of your “Personalization” options
- Log into your Rakuten.com Account
- Deselect the box for any category of email you want to unsubscribe from or select the box labeled "I would like to opt-out of all marketing e-mail" to unsubscribe from all Rakuten.com emails and click "Save" to save your preferences.
Please allow 5 to 7 business days for changes to take effect using this option.