If you have an unused Rakuten.com gift certificate, don't worry we have you covered. We will apply any unused portion of your Rakuten.com gift certificate towards a new order in the form of a refund. All you need is your gift certificate number.
For assistance with a gift card redemption please reach out to us by clicking on "contact us" on the top right of this page or give us a call at 800-800-0800 (M - F 6:00 AM to 5:00 PM Pacific).
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