To change the password associated with your Rakuten.com Account, please follow these steps:
- Click on "My Account" link on the top right side of the any page and click on "Sign In".
- Click on "Forgot your password?" to reset your password.
- Enter the email address of the account password you would like to reset.
- An email will be sent to you with instructions on how to reset your password.
- Click the link provided in the email. This link is only available for an hour and for a single use. If it does not work, please restart at step 1.
- Enter and confirm your new password.
- Click the “Reset Password” button to complete the change.
- Are case sensitive
- Must be 8 to 128 characters in length
- May not contain spaces, the less than symbol (<), or upper ASCII or Unicode characters