How do I contact Rakuten.com?

 

You can contact Rakuten.com by using the "Contact Us" link to the right of all our help pages.

To contact Rakuten.com:

  1. Click on the "Contact Us" button on the right of all our help pages
  2. Fill out the provided Web form
  3. Select the "Request Email" button to have us email you a response or the "Request Callback" button to have us call you at the number you provide

You can expect a response within the timeframe designated below the button you click.


The "Request Callback" button may not appear is agents are not available. Please request an email response instead.

 

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