How do I check the status of my Application for Rakuten Rewards Mastercard®?

Instant Approval

If you are instantly approved at the time you submitted your application online, you will see the message below:

A temporary version of the card will automatically become the default payment method associated with your Rakuten.com Account and will be available for 10 days.  For security, the shipping address of the temporary card will be set to the billing address chosen for the card.

After 10 days has passed from the approval date, you will be required to enter the information as it appears on the physical card once received.  If you have not received your card within 7-10 business days, please contact First Bankcard.

If the temporary card has been deleted from your account at any time, you will need to wait for your physical card to arrive and reenter the information upon receipt.  For security purposes, we do not have access reenter the information.

Approved/ Pending/ Denied

If you are not instantly approved at the time you submitted your application online, you will receive an email within 2-4 weeks with the status of your application.  If approved, the physical card will be mailed to your billing address within 10 days from the approval date.

Regrettably, we are unable to see the status of your application for security. Please contact First Bankcard to find out about the status of your application.

 

 

 

 

 

 

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