How can I print a receipt for my order?

For Members:

To access a receipt for your order as a member with an account:

1. Access your order history

2. Locate the order for which you would like to print a receipt

3. Click on “View Order Details” found on the right side of each order

4. Right click and select print or use your browser's print command

For Guests:

To access a receipt for your order as a Guest:

1. Locate your Order Confirmation email you received when you placed your order

2. In your Order Confirmation email, please click on "My Orders"

3. You will be directed to an order retrieval page on Rakuten.com 

4. Enter your order number and email address used when you placed your order 

5. Press "Go to Order Details"

6. It will then bring you to your Order Details

7. To print your receipt, right click and select print or use your browser's print command

 

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